We usually aim to pay sellers for their items within 48 hrs of checking the item/s. However, this is just a guide, and payments may take up to 5 working days to show in your account.
We offer our customers a courier pick up and return absolutely free.
Once your item has been picked up, we will provide a confirmation email which will include a tracking number. You can then use the link below to track your package with the courier.
If you need to make any changes to your trade in agreement after your item has been sent in, but before you receive payment, please give us a call on 01273 201349 and we will do our best to accommodate you.